ENSURING REAL CAPABILTY

One of the first to realise the potential of eSM technology was the Institute of Management Consultants who saw a way to ensure that those seeking accreditation met a common standard.

Key benefits of understanding your ability to deliver are:

• Targeted recruiting: Know the skills you need and ask pin-point questions at interview to select the right new staff
• Focused training: See the real skills gaps, see which people can benefit from which courses, don’t over or under-train, and spend your training budget accurately
• Smart deployment: Utilise the right person, in the right place at the right time, don’t use a sledgehammer to crack a walnut, and stretch people to develop them
• Motivate people: by letting them see what they need to do to develop to the next level, and what value they offer your organisation, relative to their peers